This update includes:

  1. In app help
  2. Query Interpretations
  3. Query Builder
  4. SMS Reporting

1. In-app help is now available

Sometimes we all need a little help. Now, a friendly face from our Customer Success team is available to help you out at just a click of a button with our new in-app help chat.

All you need to do to access this feature is log-in to your account and the help chat is available in the lower right-hand side of the screen, next to the query bar.   Ask us anything! Need help connecting your data source? Not sure what to ask? We’ve got your back.

2. Query Interpretations

Were you expecting a different answer from Want to know more about how we interpreted your natural language query?

Now you can click on the avatar next to the answer to see how interpreted your question.

If the interpretation is incorrect, it’s likely because we haven’t learned to answer this type of question yet. Please help us grow by clicking “Report a problem” so our team of natural-language ninjas can investigate and, if it makes sense, add to our growing library of query types that we can handle.

You’re officially helping build

3. Query Builder

Not sure what to ask? Get those query juices flowing! Explore our new Query Builder and discover new questions and answers about your business that you never knew before.

  1. Select the query type
  2. Decide if you would like to see a list or a calculation returned
  3. Add additional groupables like time range, accounts, classes and more
  4. Click on one of the recommended queries that appears on the right side

This is a great way to learn how to use – then you can go ahead and start cooking up your own questions.

4. SMS Reporting

Want to collaborate via text message? You can now choose to receive report sharing notifications via SMS or email. To select your preference, select profile and then select the email and/or SMS options.

Let us know if you have any questions

Want to see these new features in action? Log-in or sign-up for a account today or contact one of our Customer Success team members and sign-up for a personalized demo.


Our team is working hard to provide the best possible education content. If there's anything you would like to learn more about, please connect with us at

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